Terms & Conditions
Welcome to iometro.com! I.O. Metro provides this site as a service to our customers. Please review the following basic rules that govern your use of our site. Please note that your purchase of products from our site constitutes your agreement to follow and be bound by these terms.
I.O. Metro reserves the right to revise these terms at any time without notice. If you do not agree to these terms, please do not use this site.
Site Contents: Occasionally there may be information on iometro.com that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your iometro.com purchase, you may contact us within three days of the item's arrival to make arrangements for a return. Please click here to read more detailed information regarding our return policy. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this site (collectively, the "Contents") are copyrights, trademarks, trade dress, and/or other intellectual property owned, controlled or licensed by I.O. Metro. The site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by I.O. Metro. I.O. Metro and our other trademarks appearing at this site are the trademarks of I.O. Metro, LLC. This site and all its contents are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on the site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole, or in part any of the contents, the site, or related software.
User Comments & Feedback: While I.O. Metro is pleased to hear from our loyal fans and customers, it is I.O. Metro's company policy not to accept or consider unsolicited creative ideas, suggestions, materials or business proposals from persons or entities outside our company. If at our request you send certain specific submissions (for example, a photograph, story or poem), or if despite our request that you not send us unsolicited creative materials, you send us other suggestions, comments, feedback, ideas, postcards, opinions, concepts, graphics, text, drawings or other materials (all of the foregoing, collectively, the "Materials"), all such Materials, submitted or offered to I.O. Metro on or by this site or otherwise disclosed, submitted, or offered in connection with your use of this site shall be and remain I.O. Metro's property. Such disclosure, submission or offer of any Materials shall constitute an assignment to I.O. Metro of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Materials. Thus, I.O. Metro will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Materials. I.O. Metro is and shall be under no obligation (1) to maintain any Materials in confidence; (2) to pay to the user any compensation for any Materials; or (3) to respond to any user Materials. You agree that no Materials submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive, or obscene material. You are and shall remain solely responsible for the content of any Materials you submit.
Product Information: The I.O. Metro products displayed on this Site are quoted in U.S. dollars and are valid and effective only in the U.S.
Colors: We have made every effort to display as accurately as possible the colors of our products that appear on our Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Warranty: At I.O. Metro we pride ourselves on the quality of our products and pledge to sell items free of defects. In the rare case that you find an item to be defective, we honor a one-year product guarantee. This does not include normal wear and tear or error on the part of the purchaser such as misuse, failure to follow care instructions, or other damage caused by the purchaser. The I.O. Warranty is valid only for the original purchaser of the product. If the product was given as a gift in new condition, a receipt must be presented at the time of return in order to verify original purchaser. For more information regarding our one- year warranty, please contact customer service.
Links to Other Websites: This Site may contain links to other websites that are not under the control of I.O. Metro. I.O. Metro has no responsibility for the linked websites, nor does it necessarily endorse the linked websites. I.O. Metro provides the links solely for the convenience and information of our Site users.
Disclaimer: I.O. METRO PROVIDES THE MATERIALS ON THIS SITE "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT OF INTELLECTUAL PROPERTY. I.O. METRO EXPRESSLY DISCLAIMS ANY DUTY TO UPDATE OR REVISE THE MATERIALS ON THIS SITE, ALTHOUGH I.O. METRO MAY MODIFY THE MATERIALS AT ANY TIME WITHOUT NOTICE. BY YOUR USE OF THIS SITE, YOU ACKNOWLEDGE THAT YOUR USE IS AT YOUR SOLE RISK AND THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS SITE. YOU FURTHER ACKNOWLEDGE THAT I.O. METRO SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
Unless otherwise specified and except to the extent I.O. Metro products are offered for sale in the United States through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting I.O. Metro's products and services available in the United States. This Site is controlled and operated by I.O. Metro from its offices in Lowell, Arkansas.
Shipping: Furniture and larger items will be delivered within 2-3 weeks from the time the order leaves our distribution center to most metropolitan areas. Please know that the provided delivery and shipping time frames are estimated and subject to change. Most of our accessories, art and smaller items will arrive via FedEx within 5-7 business days of being shipped. Please review our Shipping Policy.
Return Policy: I.O. Metro stock items purchased online may be returned for a credit or refund with valid proof of purchase. To arrange for the return or exchange of an online purchase please contact customer service at 1-888-223-5628 within 3 days of delivery.
Custom & Special Orders: All custom/special orders are non-cancellable,
non-returnable and non-refundable.
1492 Items: All 1492 orders are non-returnable and non-refundable.
Sale Items: We cannot accept returns of final-sale items, which are identified by a price ending with .99.
Please review our Return Policy.